Terms and conditions

Privacy Policy

The information you provide to us when ordering a turkey - Name, Address, Email address, Telephone number and size of turkey required will be stored on our own secure computer for customer assistance when repeat ordering. No other person other than Chris or Lindsay Rumming have access to this.

We (Lydiard Turkeys) do not store any payment information. Payments are made using a secure connection via Sagepay and/or Paypal

Your email address is used as our preferred method of contact and this will be stored on our secure data base for contacting you regarding our own products only, no more than 4 times a year.

We will never share your details.

You are free to unsubscribe at anytime.

We will only use your telephone number if you have not collected your products on the specified day or for delivery purposes.

Ordering Christmas turkeys for farm collection
 
  • Lydiard Turkeys only produce a small number of turkeys each year. Orders are taken on a first come first serve basis.

  • All orders must be received with payment in full via our webshop. We made the decision in 2018 to only accept payment in full at time of ordering rather than a £20 deposit. This is in line with all other online shopping websites and enables us to keep our prices down (by saving us  high bank charges) and also helps us provide a more efficent service at collection.

  • Our cut off date for farm collection orders is Monday 16th December 2019 or before if we have sold out. 

  • Orders may be placed online via our website shop the full amount is paid via paypal/Sagepay/credit/debit card. No card details are retained by Lydiard Turkeys.

  • We will always try and accommodate a size change if possible so please call/email if you will need to do this.

  • You will receive an email as a confirmation of your order within 24 hours, please check your junk email if you have not received this. 

  • Collection details will be on the email and closer to collection date on our website.

  • We (Lydiard Turkeys) reserve the right to cancel any order placed if we can not fulfill your order due to insuffcient stock or incorrect pricing. We would either offer an alternative or refund you in full. All correspondance would be via email if an address has been provided.

  • If placing an order via the phone, we will place the order via the online shop on your behalf.

  • All orders placed for farm collection will need to be collected on either Sunday 22nd December 2019 or Monday 23rd December 2019 between 10.00 and 18.00 Any other time only by a pre-arranged appointment.

  • All orders are processed by Lindsay Rumming, please call or email if you have any problems with ordering.

  • Due to the nature of the product we can not guarantee an exact size.

  • Cancelling an order - As a small business we really hope you do not need to cancel an order already placed. If you request a cancellation of an order, we will refund your payment minus any processing fees up to the value of £5.00 within 3 working days. Any request for a cancellation and refund must be made via email.

Christmas turkeys - Local deliveries
  • Local deliveries must be paid for in full and will be made by ourselves not a courier service, hence we can only deliver to the specified postcodes.

  • Your turkey will be delivered on Sunday 22nd December, time will be specified nearer to the delivery date . SN1, SN2, SN3, SN4, SN5, SN11, SN15, SN16, SN25, SN26, SN38 postcodes only

Christmas turkeys - Click and collect service
  • Click and collect service is only available on Sunday 22nd December between 10am and 11am from The Aquatic Habitat, Shurdington, Gloucestershire. If your turkey is not collected it will be returned to the farm for collection.

Ordering of other products - Lamb and Pork
  • We also produce our own Lamb and Pork on the farm. Due to the seasonal nature of these we have specified collection days which will be stated at time of ordering.

  • Full Payment must be made to secure an order.

Website use

 

  • This website and all of it's contents are the property of Lydiard Turkeys, Chris Rumming and Lindsay Rumming.

  • It has been designed and is moderated by Lindsay Rumming.

  • No area of this website may be reproduced without the consent of the owners named above.

  • The contents of this website are written by Chris and Lindsay Rumming and it is all accurate to the best of our knowledge.

Returns policy

Due to the nature of the product returns are not excepted. 

About us

Lydiard Turkeys is a trading name of D W Rumming & son, it is run by Chris and Lindsay Rumming.

The website and all orders are taken and moderated by Lindsay Rumming and your details will never be sold or used for any other purpose than to contact you ourselves about our own products.

 

 

 

 

 

 
 
 
 
 

For Contact details  click here

Collection address: Park Farm, Hook Street, Swindon, Wiltshire SN5 3NY

Lydiard Turkeys is a trading name of D W Rumming & Son

Free range bronze Christmas turkeys  swindon, Wiltshire, Gloucestershire, nationwide delivery xmas

Copyright Lydiard Turkeys 2019